Cancellation Policy

Emergency Cancellations:
In the event of an emergency, we may offer an opportunity to reschedule for another day. However, please note that the initial 50% payment is non-refundable under any circumstances.

Policy Overview:
This policy outlines how cancellations are managed when unforeseen events beyond your control occur. It applies to both accommodations and experiences.

What is Covered:

• Government travel changes
• Declared emergencies and epidemics
• Government travel restrictions
• Military actions and hostilities
• Natural disasters

What is Not Covered:

• Personal issues like illness, jury duty, or transportation disruptions unrelated to a covered event.

Next Steps:
If you believe your situation qualifies under this policy, please follow the cancellation instructions provided, and be prepared to submit documentation.

Refund Timeline:
Refunds are processed within 15-30 days of cancellation. It may take up to 15 days for the refund to appear on your payment method, with exceptions for certain countries.